top of page

Our Policies

Obtaining Medication Refills

For routine medication refills, please call the office at 215-504-5253. If you are out of refills on your prescription, you must call the office for a new prescription to be sent to the pharmacy. Calling the office yourself ensures that we are sending out the correct medication and helps avoids any miscommunication with the pharmacy. Please be advised that controlled medications (i.e., anti-anxiety and ADD/ADHD medications) will not be filled after hours or on weekends. We ask that patients check their medication quantities often to give sufficient notice to the office if a refill is needed.

Referrals

All referrals must be requested 48 hours prior to your appointment with the specialist. When calling for a referral, please have the following information:​​

  • Name of specialist/facility

  • NPI # of specialist/facility

  • Location of specialist/facility

  • Date of scheduled appointment

After Hour Calls

We know that not all medical issues happen during normal business hours so there is always a doctor on-call ready to help you should an urgent medical issue arise. The on-call doctor can be reached by calling our office and following the prompts. Please note that after hour calls may be subject to a fee.

WHEN to call us

  • If you have chest or abdominal pain, shortness of breath

  • Sign of a possible stroke (slurred speech, weakness in one arm, facial droop, etc.)

  • Poisoning or drug overdose

  • Anything that requires immediate medical attention that cannot wait until the following business day

WHY you should call us first:

  • We know you and your history

  • We treat many common issues at a fraction of the cost of the emergency room

  • We often have same-day appointments available

bottom of page